Seniority
Manager
Department
Customer/Client Service
Location
Oklahoma City
Industry
Insurance
Company size
48K
Contact information
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s•••••••@ajg.com
Phone
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Background
About Seren Kimbrough
As a Client Service Manager at Gallagher, she leverages her 7 years of sales and customer service experience to provide superior quality service to clients and prospects specializing in power and utilities. Managing client accounts, reviewing contracts, overseeing invoicing, and handling proposals for both current and potential clients. She is also responsible for preparing submissions, addressing client inquiries, and ensuring smooth communication throughout the policy lifecycle. Starting her insurance career in 2022 as a Retention Specialist, Seren transitioned to personal lines as an Account Manager and Producer before moving to commercial lines in 2024 to joining the Energy and Renewables team. She has strong experience in client servicing and relationship-building. Seren holds a Property & Casualty license in 32 states and earned her Bachelor’s in Business Administration from Kansas State University in 2023.
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