Serena Colvin

Background

About Serena Colvin

I’ve spent 15+ years leading complex IT and software programs across SaaS, cloud, infrastructure, automation, and AI enablement. I work best in fast-moving, resource-tight environments where priorities shift fast, and outcomes still need to land. I’ve led programs at both startups and global enterprises. My edge? I connect the dots between business strategy, technical execution, and operational risk. I don't just manage timelines; I ensure cross-functional alignment, remove blockers, and foster trust at every level. Today, I’m the sole Program Manager at a 100-person tech company, responsible for high-impact delivery across platform modernization, internal tooling, cloud infrastructure, and AI-powered automation. I also lead coordination across IT and security for initiatives with compliance risk. Highlights of Impact: Led AWS migration—reduced downtime, cut cloud spend by 40% Rolled out Microsoft 365 + VDI across eight international locations Launched internal automation—cut manual work by 25% Strengthened QA + UAT processes—reduced open defects by 40% Supported BCP, audit readiness, and internal controls across IT I’ve worked closely with CISOs, auditors, and legal teams to ensure program delivery meets security standards and regulatory requirements without slowing down innovation. I lead with facts, simplify complexity, and keep teams focused on outcomes that matter. Core Strengths: Cross-functional and executive stakeholder leadership Scalable delivery of technical and infrastructure programs Risk-aware execution across IT, InfoSec, and compliance SaaS, automation, and AI tools implementation Business continuity, internal audit, and operational resilience Certifications: ITIL v4, Lean Six Sigma Black Belt Tools: Jira, Confluence, Microsoft 365, AWS, Azure, VMware