Sergio Baldanza
Operations and People Manager at International Air Transport Association Iata
Based in Madrid, Spain
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Seniority
Manager
Department
Operations
Location
Madrid
Industry
Airlines and Aviation
Company size
4.2K
Contact information
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s•••••••@iata.org
Phone
5 credits+34 ••• •••• ••••
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Background
About Sergio Baldanza
People leading, process improvement. Broad experience in Customer Service and supply chain. Multilingual, proactive, creative and great communicator. In more details: People manager experience Team Leader - Servant leader profile Customer focus – Customer fulfilment – Supply chain Agile approach Active listener Strong verbal and written communication skills Ability to inspire, support people and resolve conflict Ability to motivate and drive employee performance and maintain good team morale Demonstrated interpersonal skills to build effective relationships with all levels of professionals Ability to plan well and prioritize work Maintain calmness under pressure Good decision-making Process improvement and process simplification Change management Coaching, motivating, inspiring
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