Sergio Estrada
Travel Care Consulting Manager at Cwt
Based in Costa Rica
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Seniority
Manager
Department
Operations
Location
Costa Rica
Industry
Travel Arrangements
Company size
12K
Contact information
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s•••••••@amexgbt.com
Phone
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Background
About Sergio Estrada
Certified as a Green Belt in Lean Six Sigma with strong experience in project management, reporting & analytics and employee development. Certified in ITIL Foundations with basic knowledge in service management, change management and process governance. Respected builder and leader of customer-focused teams; instills a shared, enthusiastic commitment to customer service and employee satisfaction as a key driver of company goal attainment. Great at leading by example and thorough when ensuring the execution of all quality, risk, safety, security and storage operational policies. People developer focused on employee engagement and high performance.
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