Sergio Fedasz

Background

About Sergio Fedasz

I have been in a variety of forms of Client Support, Customer Satisfaction & Administrative Support for all my career. I absolutely love doing it! I’ve recently started in the role of Program Services Specialist at University of the Pacific where I have enjoyed leveraging my more than two decades of client services to help the Audiology Department and its student cohort achieve greater success. I was recently the Director of Client Services at Vidi Emi, in which I provided white glove customer support to Fortune 500 companies (including Disney Movie Club), where I ensured optimal performance, accuracy, and revenue. I was also in charge of in-person and virtual office management for our company, where I improved the billing and collections process to ensure timely and accurate Accounts Payable and Account Receivable. I thrive in high-energy environments with many challenges and tasks to handle and optimize. I have successfully led and supported teams and find challenges and value in all forms of teamwork. I am passionate about delivering satisfaction to my clients and company, and I am always eager to learn and grow. I enjoy the opportunity to collaborate with a strong and determined team, working together to make a positive difference in the community and society.