Sergio Peres

Background

About Sergio Peres

As a Graduate Assistant at the IT Office of St. Thomas University, I provide high-quality technical support and customer service to the campus community, using my skills in troubleshooting, communication, and training. I have successfully resolved various technical issues, enhanced customer satisfaction and loyalty, and maintained accurate and up-to-date records of customer interactions and issues. I am also pursuing a Master of Science degree in Data Science at St. Thomas University, where I am learning how to apply data analytics techniques and tools to solve real-world business problems. I have completed two certificates in Data Science for Business and Business Analytics from Harvard Business School Online, demonstrating my proficiency and interest in both fields. Additionally, I hold a Bachelor of Business Administration degree in International Business, which gives me a global perspective and a solid foundation in business concepts and practices. My professional goal is to combine my knowledge and skills in business, data science, and information technology, and help enterprises achieve their objectives and optimize their performance. I am passionate about finding insights from data, creating data-driven solutions, and communicating effectively with diverse audiences.