Sergio Rios

Background

About Sergio Rios

Creative thinker and natural educator focusing on innovative solutions that have accelerated internal efficiencies, maintained appropriate census, and positive customer experience, while driving overall growth. Primary areas of responsibility include but are not limited to guiding SAP service partners enabling, assessing and adopting SAP's methodologies for successful implementations. Integrity-driven and highly-organized administrator offering extensive experience leading multi-disciplinary, project management, operation excellence, financial responsibility and customer satisfaction. Harness a rich blend of business management abilities with an empathetic, leadership-by-example mentorship style that brings out the best in staff. Resourceful problem solver with a talent for identifying needs and presenting effective solutions; exercise a proactive approach in addressing conflicts effectively. Highly motivated, disciplined and results-oriented technical professional with ten+ years experience within the Telecommunication/software Industry; Team player, responsible, assertive, organized and detail-oriented; Proven track record of taking projects from concept to closure, within budget and on time; Excellent time management skills; Leadership qualities with win/win attitude towards negotiations.