Serhat Oner
Customer Success Manager at True Fit
Based in Lake in the Hills, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Lake in the Hills
Industry
Software Development
Company size
122
Contact information
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s•••••••@truefit.com
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Background
About Serhat Oner
Customer Success isn’t just a role, it’s how I think. I’m a Customer Success Manager with a proven track record of building lasting partnerships, driving adoption, and delivering measurable growth across SaaS, retail tech, and event tech industries. At True Fit, I help major retail brands improve performance through data-driven fit personalization, always focused on long-term value and relationship-building. I’ve worked with cross-functional teams, from product to marketing to procurement, and I’m comfortable navigating both enterprise environments and fast-paced startup ecosystems. Whether it's managing complex renewals, launching new features, or uncovering upsell opportunities, I bring structure, clarity, and a calm, customer-first mindset to every interaction.
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