Seth Byers

Background

About Seth Byers

Resourceful, results-driven senior operations manager. Background includes warehousing, distribution, fulfillment, materials management, maintenance planning, and Lean operations. Outstanding critical thinking, decision-making, negotiating, process mapping, and problem-solving skills. Use Lean, root cause analysis, PDSA cycle, and nine steps ethical decision-making process to promote collaboration among superiors, peers, and subordinates. Known for bringing order to chaotic and ambiguous environments. Earned a reputation as a process-oriented, multitalented, make-it-happen type of person. Bachelor of Science, Business Administration. Core competencies include: » Operations Leadership. As Operations Manager at PacSun-Eddie Bauer (PSEB) Distribution Center, led two teams with three supervisors and 180 associates. Reduced the team to 100 people and while shipping the same number of units per month. Cross-trained all associates in both departments, plus associates in two other departments (picking and packing), to manage seasonal workloads. » Fulfillment and Distribution. As Fulfillment Supervisor at Pier 1 Imports, developed a new inbound process and a system to track productivity per associate and group. This improved several KPIs, particularly quality metrics and units processed per hour. Developed a process to pack bulk orders; increased productivity by 30% on first shift and 50% on second shift. This also enabled us to operate at 130% of capacity for seasonal demands. Also relocated the fulfillment center during tenure. » Materials Maintenance and Management. As a Maintenance Officer with the Corps of Engineers in Afghanistan, managed $15M of rolling stock and $17M of tactical communications equipment at 20 locations (FOBs). Reduced maintenance downtime from two or three months to two or three days; saved the government $5M annually while increasing the fleet size by 30%. Decreased operating budget from $25M to $20M. seth.byers [at] live.com 614-290-4861