Seth Thoma
Technical Support Engineer at Powerschool
Based in Phoenix, United States
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Seniority
Staff
Department
Information Technology
Location
Phoenix
Industry
E-Learning Providers
Company size
3.5K
Contact information
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s•••••••@powerschool.com
Phone
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Background
About Seth Thoma
As a Technical Support Engineer at PowerSchool, I consult clients on their school enrollment software, helping them develop and maintain online forms that properly communicate with complex Student Information System databases via API. I also provide application support relating to software functionality, incident resolution, and systems configuration, and collaborate with developers to explain software errors or to recommend changes to better serve PreK-12 clients. With over a decade of IT support experience, I have specialized in customer interaction and personal one-on-one support remotely or in person. I have also gained valuable insights into the vacation rental industry, working as a software trainer and consultant for property management companies. I enjoy applying my technical skills and industry knowledge to solve problems, improve processes, and enhance customer satisfaction.
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