Shaden Mari

Background

About Shaden Mari

As the Director of Support Engineering for Azure Core at Microsoft, I lead the global delivery organization for the strategic customers in their digital transformation journey. With over 18 years of cumulative experience in people management, customer service, solutions development and delivery cycle, I have a proven track record of envisioning, managing, and delivering strategic projects and products in various industries, such as telecommunications, logistics, transportation, shipping, marketing, digital currencies, and blockchain. I am a Prosci® Certified Change Practitioner and a Microsoft Core Leadership Certificate holder, with a strong belief in a growth mindset and a big advocate of a diversity and inclusion culture. I have been recognized by the US Department of State in 2013 as a STEM leader and in 2014 as the winner of the Women in Technology MEA award. My mission is to lead organizations through organizational change, drive efficiency in the workplace, and foster customer advocacy and focus.