Shae Farmer
Client Service Coordinator at Exponential-E
Based in Barry, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Barry
Industry
IT Services and IT Consulting
Company size
697
Contact information
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s•••••••@exponential-e.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Shae Farmer
As a unified communication support engineer at Sipcom, I provide technical support and troubleshooting for VoIP and UC solutions, such as Microsoft Teams, Skype for Business and Zoom. I have multiple IT certifications, including IT Service Desk Careers and Certifications, Networking Foundations: Networking Basics, and Analyzing VoIP Traffic with Wireshark, which demonstrate my skills and knowledge in unified communications, networking, and data analysis. I have over 5 years of work experience in various IT and customer service roles, such as junior IT support engineer at Object Matrix, assistant manager at Costa Coffee, and store assistant/relief supervisor at Home Bargains. I have developed strong competencies in communication, problem-solving, teamwork, and customer satisfaction. I am passionate about delivering high-quality UC solutions that enable effective collaboration and communication across organizations and platforms. I am always eager to learn new technologies and skills that can enhance my performance and career.
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