Seniority
Manager
Department
Information Technology
Location
Toronto
Industry
Banking
Company size
96K
Contact information
Reveal Shafali's email and phone
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s•••••••@rbc.com
Phone
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Background
About Shafali Mangal
Telecom professional with Nine years of experience. Versatility in gained experience which includes testing, automation, development. •Experience in software testing of Telecom Applications. •Experience in testing Voice Rating & Charging and VAS (Value added Services) application on USSD as well as SMS interface on Solaris java Environment and Dynamic CRM 2011. •Expenrience in protocal testing like Diameter,SOAP,CORBA,TCP IP,HTTP,LDAP many more. •Well Versed in different types of Testing like Black box, Integration, Regression, Compatibility, Performance, Acceptance Testing. •Excellent background in manual testing and good understanding of the test process. Involved in various phases and types of testing. •Excellent in resolveing/debugging real time production issue. •Experience in Test planning, Test Case Design, Test Execution, Writing Test Strategy document, Defect Tracking and Test reporting. •Experience in Customer Support Activities. •Knowledge of Billing. •Experience in testing and customization Dynamic CRM 2011. •Experience in Automating Dynamic CRM 2011. •Experience in developing automation framework. Specialties: Testing,Unix, Sql, JProfiler, Wire shark, GCViewer, Silk Central, Soap UI, MMT SMPP 3.7, J-meter, Seagull,AppDynamics, Bugzilla, Coaded UI, QTP,C#etc.
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