Shahkar Daniel

Background

About Shahkar Daniel

Certified Professional with intensive knowledge and experience in Cloud Technologies including ServiceNow architecture and development based on ITILv3 and SDLC. Experience ranges across Requirement Analysis, Design, Development, Testing, Deployment, Post-deployment production support, and Project Management (Agile and Waterfall) for ServiceNow. Shopify Ecommerce and Digital Marketing experience includes working with the following platforms Google, Facebook, Instagram, Twitter, MailChimp. Expertise includes: Application Architecture, Development of Workflows, Business Rules, Script Includes, Notifications, Integrations, CMS, Modules, and Applications including Incident, Event, Problem, Change, SDLC, Knowledge (KMDB/KEDB), Request, Service Catalog, Asset, Configuration (CMDB), Discovery, Orchestration, Cloud Provisioning, Governance, Reporting and Analytics. PROFESSIONAL TRAINING AND CERTIFICATIONS • Certified Information Technology Infrastructure Library (ITILv3) Professional • Shopify • ServiceNow System Administrator • ServiceNow Developer • Professional Scrum Master • CompTIA Security+(In-Progress) • Project Management Professional (In-Progress)