Shahrukh Pathan

Background

About Shahrukh Pathan

Currently working as a Salesforce Support Engineer Experience majorly worked on Salesforce.com platform as a Salesforce administrator, Worked at Salesforce.com as a Salesforce Success Engineer to handle all the Admin Assist requests for all the Premier+ Salesforce Clients. I Was Part of the Admin-Assist Team to Support the Salesforce’s Premier Customers and worked on ad-hoc requests like Creating Process Builder, Workflows, Validation Rules, Assignment Rules, Email alerts, Cross Object Formula Fields, Report & Dashboard. Worked on various salesforce.com standard objects like Accounts, Contacts, opportunities, lead Products, Cases, Campaigns, Reports and Dashboards, Case Management, etc. Expertise in SFDC Administrative tasks like creation of Profiles, Roles, Users, Page Layouts, Workflows, Flow Builder, Process builder, Validation rules, Reports, Dashboards. Expertise in generating and analyzing Custom reports and Dashboard for management and various business unit personnel to provide detail information on key performance indicators. Managing the sandboxes and users’ permissions, Deploying the changes from sandbox to Production using Change sets.