Shaina Carter

Background

About Shaina Carter

At GREATER BALTIMORE MEDICAL CENTER INVESTMENTS INC, my role as a Patient Services Specialist is instrumental in refining administrative processes and elevating patient care. We strive to maintain HIPAA compliance and provide steadfast advocacy, leveraging my Human Services degree from the University of Phoenix. Our team's dedication to enhancing workflow efficiency has been a rewarding endeavor, ensuring that every patient interaction is handled with the utmost care and professionalism.My previous experience as a Patient Advocate at Florida Insurance, representing Florida Blue, honed my skills in receptionist duties and contact center management. This foundation has been vital in my current position, where I apply these competencies to resolve issues promptly and improve service quality. Our collaborative efforts are driven by a shared goal of upholding patient welfare as the cornerstone of healthcare excellence.