Shakir Ghate
Associate Vice President - Operations at Route Mobile Limited
Based in Mumbai, India
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Seniority
Vp
Department
Operations
Location
Mumbai
Industry
IT Services and IT Consulting
Company size
608
Contact information
Reveal Shakir's email and phone
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s•••••••@routemobile.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Shakir Ghate
Experienced leader in the cloud communications space, specializing in Support, NOC, Service Delivery, and Product Operations. Passionate about analytical problem-solving, leadership, and customer service management, with a strong focus on seamless onboarding, implementation, and operational stability. Currently leading Service Delivery and Support Operations at Route Mobile/Proximus Global, driving system reliability, workflow optimization, and enhanced collaboration across monitoring, L1, and L2/L3 teams. Skilled in cross-functional program execution, process optimization, and automation to boost efficiency and customer experience. Previously at SAP, gained expertise in enterprise solutions, process transformation, and large-scale technology implementations.
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