Shalin S.

Background

About Shalin S.

With over 15 years of experience in the insurance industry, I am a passionate and professional director at ILINK Insurance Brokers, a Melbourne-based company that specialises in business insurance and transport operator insurance. I have a strong track record of delivering tailored and cost-effective solutions to a diverse range of clients, from restaurants and retail shops to medical clinics and hospitality venues. I am driven by the mission of providing exceptional customer service, building long-term relationships, and exceeding expectations. I bring a wealth of knowledge, skills, and perspectives to my team and the company, and I value collaboration, innovation, and integrity. As the director at ILINK Insurance Brokers, I manage a portfolio of corporate clients, ensuring the timely and effective renewal of their policies, and identifying and capitalising on new business opportunities. I also oversee the technical and marketing services, including renewals, tender management, and client service agreements. I leverage my skills in new business development, business relationship management, and negotiation to achieve monthly retention and growth targets, and to deliver high-quality outcomes for my clients. I have successfully handled multiple complex and large-scale insurance projects, such as securing a substantial deal for a transport operator with multiple trucks and trailers, and negotiating a competitive rate for a hotel chain with high-risk exposure.