Shane Cunningham

Background

About Shane Cunningham

I am a believer that the delivery of true customer centricity is essential for the lasting success of any business. Throughout my 15 years of experience in the Australian financial services industry, I have always kept this belief at the heart of everything I do, and as the core tenant of my personal development goals. I am an experienced strategic leader specialising in a wide range of core skillsets such as business improvement, customer remediation, risk management and project management. These combined skills deliver a unique skillset that allows me to grow and succeed in any environment, while also inspiring the same within my colleagues and team members. The ability to learn, adapt and pivot is a crucial skill set that I have developed over the course of successfully delivering several high profile at risk projects of work, Cumulative budgets are in excess of $10 million, across an entire organisation of circa 3,500 colleagues. I am experienced in undertaking business reviews and developing strategic improvement plans. All designed to improve business operations and improved compliance with internal strategic direction and the changing regulatory landscape. My ability to interpret regulatory guidance and identify and resolve any adherence gaps across a wide range of differing businesses is key to my drive to ensure that the needs of customers, regulators and the business are maintained at all times and an absolute focus on delivering great customer outcomes is at the centre of everything I do. I am experienced in several aspects of project management, having led several key, high profile delivery streams utilising a wide range of skillsets interchangeable to ensure I deliver on the outcomes expected by my customers and stakeholders, covering Agile, Lean Six Sigma, PRINCE and Design Thinking methodologies. If you would like to connect with me or you are a recruiting manager and would like to discuss my fit with your business, reach out to me though Connect or Messaging for a chat.