Verified recordHospitality

Shane Douglas

Director of Sales Marketing at Capella Hotels And Resorts

Based in Kyoto, Japan

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Seniority

Director

Department

Sales & Business Development

Location

Kyoto

Industry

Hospitality

Company size

1.2K

Contact information

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Email

1 credit

s•••••••@capellahotels.com

Phone

5 credits

+81 ••• •••• ••••

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Background

About Shane Douglas

As Director of Sales and Marketing for Capella Kyoto, I’m responsible for the launch of CHG’s first Capella-branded property in Japan (now bookable from the 23rd of March 2026), ahead of future properties in Tokyo and Niseko. With over 20 years of experience in the luxury hotel segment spanning multiple geographic regions, I’ve delivered on positioning, revenue and digital engagement objectives across pre-opening, post-renovation and repositioning scenarios. Core competencies include; product engineering, digital marketing, stakeholder management, as well as cross-cultural leadership. I’m passionate about delivering rare and unique guest-centric experiences rooted in local culture that celebrate the essence of the destination.

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