Shane Heath
Account Support Manager at Hewlett Packard Enterprise
Based in Colorado Springs, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Colorado Springs
Industry
IT Services and IT Consulting
Company size
85K
Contact information
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s•••••••@hpe.com
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Background
About Shane Heath
Proactive Customer Success Manager with a forward-thinking approach, consistently showcasing the capacity to cultivate and sustain strategic partnerships with clients. Proficient in aligning support components with business objectives and orchestrating exceptional customer experiences. Successfully led engagement teams to swiftly analyze intricate challenges faced by customers, align proposed solutions with their business strategies, foster robust relationships, and continually enhance overall customer satisfaction. Notably, closed two deals totaling over $21M in 2023, meeting deadlines and adhering to budget constraints. A collaborative leader adept at forging connections with client executives, pinpointing key performance indicators, and rapidly achieving pivotal milestones. If you seek a Customer Success Manager with a strong passion for exceeding customer expectations, exceptional problem-solving skills, and a proven ability to drive results, let's connect to explore how I can contribute to your team's success.#CustomerSuccess #HPE #Technology #DigitalTransformation #CloudSolutions #aaS #on-prem #co-lo"
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