Shane Hedengran
Sr Customer Success Manager at Craftsman
Based in Carlsbad, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Carlsbad
Industry
Software Development
Company size
92
Contact information
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s•••••••@craftsmanplus.com
Phone
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Background
About Shane Hedengran
Shane Hedengran is a growth strategist and client success lead with deep experience in mobile advertising, creative development, and SaaS onboarding. At CRAFTSMAN+, an award-winning ad tech company and 2024 Inc. and Deloitte Technology Fast 500 honoree, Shane helps brands scale through high-impact playable ads and strategic creative innovation. From driving new business to leading customer success initiatives, Shane supports clients across the full lifecycle—ensuring seamless onboarding, performance growth, and long-term retention. CRAFTSMAN+ partners with industry leaders like Meta, Google, TikTok, Amazon, and T-Mobile to deliver performance-driven mobile experiences that move the industry forward. Previously, Shane held roles in media strategy and business development, and is certified in Twitch Gameplan and Amazon DSP Campaigns. Passionate about creative performance, product-led growth, and relationship-driven partnerships, Shane brings a proactive and solutions-oriented mindset to every project.
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