Shane Jeffers

Background

About Shane Jeffers

Struggling to untangle complex data, inconsistent content, and workflows that users hate? That’s where I come in. I’m Shane Jeffers, a Product Designer with 3+ years of experience transforming messy, confusing systems into clean, scalable digital experiences. I’ve delivered UX research, Object-Oriented UX (OOUX), and UI design solutions for industries where clarity isn’t optional: healthcare and regulated environments. At Regeneron, I helped turn tangled email/PDF-based regulatory forms into streamlined PowerApps tools cutting processing time by 20%. I built a Veeva Vault FAQ app that reduced support tickets by 25%. And when the SharePoint knowledge platform broke down under content sprawl, I led user research, IA, and design to create a simpler, searchable, and scalable solution. My core playbook: Research deeply: I conduct stakeholder and user interviews, affinity mapping, and usability testing then turn insights into action. Architect smart: Certified in Object-Oriented UX, I model systems and data to scale, not break. ‍Design clearly: Figma + Framer for clean, modern UI and interactive prototyping (including animations). fast: I work cross-functionally with devs, PMs, and subject matter experts to keep delivery moving. The problems I’ve solved repeatedly: Teams drowning in complex forms and outdated workflows Knowledge platforms where no one can find anything Stakeholders frustrated by "pretty" UI that ignores. business and user logic The outcome: I help teams turn complexity into clarity delivering digital products that are not only usable but resilient as they grow.