Shane Meluck
Senior Business Analyst at Telus Digital
Based in Surrey, Canada
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Seniority
Staff
Department
General Business & Management
Location
Surrey
Industry
IT Services and IT Consulting
Company size
41K
Contact information
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Background
About Shane Meluck
Over 10 years of client service management, process evaluation and remediation experience has provided me an insight into management of procedures, services, and people. I excel in grasping new methodologies quickly can easily communicate complex processes and product knowledge to customers and colleagues. I have a focus on efficiency and apply that to the overall company through process revision and effective communication to users and between company departments. Specialties: Cross-functional collaboration for solicitation of requirements and thinking downstream when assessing risks of change. Working with multiple teams to create new and effective business operations, or to streamline existing processes, reducing operational costs for all stakeholders. Researching solutions and identifying limitations and workarounds to increase end user experience.
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