Shankar Jaiswal
Business Development Head at Serv-e-solutions at Zelta
Based in Haora, India
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Seniority
Other
Department
Other
Location
Haora
Industry
Financial Services
Company size
10
Contact information
Reveal Shankar's email and phone
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s•••••••@z.zelta.io
Phone
5 credits+91 ••• •••• ••••
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Background
About Shankar Jaiswal
Over 5 years experience in Contact Center/BPO customer service. •Exposure in both Semi-Tech and Customer Service BPO Operations. International Telecom, Semi-Tech Customer Service •Experienced in both Voice and Data Processing. •Proficient in handling People and Performance management, SLA, driving KPIs and KRAs, Attrition and Attendance Management, Rostering, etc. •An effective communicator with good interpersonal skills & expertise in development of Subordinates (Succession Planning). Managed Operations for major International Telecom/Customer Service players (Go Talk,Static Communication,Whisper Mobiles,Southern Phones,Bell Canada etc). Team Handling and motivation to achieve the common goal.
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