Shanketh Ragunath
Head of Product - Gofood Merchant Growth (Ads & Mfps) at Goto Group
Based in Jakarta, Indonesia
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Seniority
Other
Department
Other
Location
Jakarta
Industry
Software Development
Company size
17K
Contact information
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s•••••••@gotocompany.com
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Background
About Shanketh Ragunath
Product leader with 10+ years of experience delivering digital solutions at scale across identity, customer experience (CX), and fraud prevention in Southeast Asia. At GoPay (GoTo), I’ve led end-to-end initiatives—from unifying 200M+ user accounts to reducing authentication costs and improving login reliability for millions of daily users. Previously at RedDoorz, I built customer feedback systems, improved CS automation, and developed fraud detection mechanisms—each contributing directly to better user experience and business outcomes. With a background in Computer Science Engineering, an MBA (Gold Medalist) in Marketing & Strategy, and PSPO-A certification, I bring both technical fluency and strategic depth to product development. I work best at the intersection of tech, ops, and business—leading teams, aligning stakeholders, and shipping products that scale.
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