Shannon Carmichael

Background

About Shannon Carmichael

Deep experience in ISO/RTO settlements, commodity trading, risk management consulting, energy trading/risk management software, power and gas scheduling software, market integration software, and data integration. • Well-versed in systems/process improvement, business consulting, comprehensive solution strategy creation, execution plans, documentation, and meeting facilitation. • Proven skills in time management, attention-to-detail, logical thinking, interpersonal relations, written/verbal communications, and problem solving. • Delivering exceptional customer service and managing complex client relationships • Translating complex requirements between the business, IT, and executives • Managing large and complex projects as well as managing across a portfolio of projects • Defining IT visions and action plans at the business unit and enterprise levels • Identifying and sourcing the right IT solutions to support business objectives • Building cost-effective and scalable solutions that support future growth • Establishing, deploying, refining, and consolidating IT systems and operations, including plant operations, trading, accounting, finance and risk • Attracting and retaining top talent by instilling confidence through ownership & accountability • Mentoring individuals who have consistently ranked at the top of IT during annual reviews and who continue to excel based on performance and innovation • Budget management and oversight • Developing business cases and achieving ROI results