Shannon Courage

Background

About Shannon Courage

As a Sr. Center Manager at Carbon Health, I oversee the daily operations of two innovative centers offering acute care, occupational health, and primary care service lines. I directly manage clinic leadership, as well as clinical and administrative staff, while optimizing the patient experience and implementing best practices and policies. I have over 10 years of experience in medical office management and clinical management. I have successfully led and executed multiple projects to improve a number of clinic's performance, such as streamlining workflows, enhancing quality and safety standards, increasing patient satisfaction, and reducing costs. I have strong skills in medical office management, clinical management, project management, communication, and leadership. I am passionate about transforming healthcare delivery and outcomes, I thrive in dynamic, collaborative environments. With a commitment to excellence, I work closely with colleagues, ensuring our team not only achieves success but also finds joy in the impactful work we do together.