Shannon Moss
Tier 1 Support Specialist at General Dynamics Information Technology
Based in Air Force Academy, United States
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Seniority
Staff
Department
Information Technology
Location
Air Force Academy
Industry
IT System Data Services
Company size
10001+
Contact information
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Background
About Shannon Moss
Detail-oriented, highly analytical Information Technology/Computer Science Professional with an M.S. in Computer Science Systems Technology and a solid background in configuration, troubleshooting, and network support. Possess in-depth knowledge of the fundamental capabilities and limitations of a variety of computers, computer network systems, and programs, as well as computer-related software and hardware. Have knowledge of network security, network configurations, operating system services, support sharing, and securing resources involving technical program applications. Have a thorough understanding of advanced configuration of Internet browsers, electronic mail, and website design. Possess exceptional communication and interpersonal skills. Quickly learn new skills to enhance existing work processes. Have 3 years of experience in developing computer-based training instruction. Held and maintained a DOD Secret security clearance.
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