Shanon Giles
Building Inspector at City Of St. Louis
Based in St Louis, United States
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Seniority
Staff
Department
Public Administration & Safety
Location
St Louis
Industry
Government Administration
Company size
2.2K
Contact information
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s•••••••@stlouis-mo.gov
Phone
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Background
About Shanon Giles
I am results driven and a creative problem solver with 15+ years of experience in Customer Service, Support, Administration, Coordination, Leadership and Sales. I have helped companies resolve complex problems, bring new life to unsuccessful projects, and find creative ways to engage customers. Some examples of my work: Resolving 2.5 reported customer complaints per hour from a team average of 1.4 customer at Uber. Maintaining a 4.5 Customer Satisfaction Rating for resolving issues, going above and beyond to assist customers, product knowledge, and customer engagement at PNC Bank. Increased Youth Department engagement from parents, children, and volunteers by implementing projects with new lesson planning, physical activities, arts and crafts, and mentoring at the Chinese Mutual Aid Association. I am passionate about opportunities where I can work on projects, collaborate with teams to develop and create new ideas and concepts that make customer and community experiences better. I’m always interested in connecting with new people. You can reach me at gilesshanon@gmail.com
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