Sharbari Das
T4 Associate at Amazon
Based in Hyderabad, India
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Seniority
Staff
Department
Information Technology
Location
Hyderabad
Industry
Software Development
Company size
767K
Contact information
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s•••••••@amazon.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sharbari Das
MBA | 9yrs Exp | Indium Software | UberEats Ex-Amazon | Senior Test Lead | Customer Support | Process Improvement | Sales | Customer Engagement,Retention | Product Management | AI | Churn | Retail | User Research | Communication | Escalations | Problem Solving | Team Handling | SLA | PowerBI | SQL | Figma | Balsamiq | Canva| JIRA | Mixpanel | With a career spanning various roles, from managing offline fashion rental services to handling customer support for e-commerce giants, I've honed critical product management skills centered around customer insight, empathy, and service. My tenure at Amazon involved resolving escalated tickets with meticulous attention, showcasing my dedication to customer obsession and insistence on higher standards. Through projects aimed at process improvement and collaboration with stakeholders, I've consistently strived to enhance customer experience. Additionally, my experience in retail management underscores my ability to build relationships and drive sales, reflecting a deep understanding of customer needs and preferences.
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