Sharmain Casey

Background

About Sharmain Casey

Let Go of Who You Think You're Supposed to Be and Embrace Who You Are."- Brené Brown This powerful quote by Brené Brown has been the cornerstone of my 30-year journey in the hospitality industry, where I lead with authenticity and empathy. I believe that embracing our authentic selves is crucial in unlocking potential, both personally and professionally. At Collins Foods, I've championed a culture that celebrates individuality and inclusivity, driving exceptional service and team performance. My leadership approach empowers every team member to contribute their unique perspectives and talents. How I Foster a Thriving Environment- Identifying Potential: By engaging with teams in restaurants, I discover 'hidden gems'- individuals with untapped potential- Personalised Development: Organising off-site development days to focus on individual growth, networking, and connection building- Hands-on Practice: Offering real-world scenarios for team members to hone their skills, supplemented with buddy systems and practical exercises- Monitoring and Growth: Balancing goal achievement with personal development, guided by key performance indicators (KPIs)- Recognition and Rewards: Acknowledging all achievements, whether big or small, to value every team member's effort. My leadership has guided our teams to win 'State Team of the Year' at the KFC Games five times, a reflection of our commitment to excellence, teamwork, and continuous improvement. When I'm not at work, I'm an adventurer at heart, exploring new places or enjoying simple pleasures with my Cavoodle, Oscar. Let's Connect & Grow Together - Are you embarking on your career or seeking new heights in hospitality? At Collins Foods, we don’t just accept your uniqueness—we celebrate it! Join a team where your originality fuels our success. I'm also eager to connect with fellow industry leaders. Together, we can share insights, forge new paths, and innovate in the hospitality world. Ready to make a move? Click "Follow" for the latest updates. Keen on a chat? Drop me a message and let's share our journeys!