Sharmaine Perez

Background

About Sharmaine Perez

Dedicated Medical Secretary and Executive Assistant with over 15 years of executive support experience, including over 4 years in healthcare administration. Successfully transitioned from a career as an Executive Assistant in the legal field to healthcare administration, leveraging strong organizational, communication, customer service, and problem-solving skills to enhance patient care and provider efficiency. Experienced and highly organized with expertise in supporting orthopedic surgical practice, specializing in hip and knee procedures, and knowledgeable of various medical specialties, including but not limited to Internal Medicine, Endocrinology, Rheumatology, Sports Orthopedic Surgery, Physical Medicine and Rehabilitation, Podiatry, and Dietitian Nutrition. Proficient in managing high-volume patient scheduling, surgical coordination, and complex insurance authorizations for pre-operative and post-operative care. Adept at using Electronic Medical Records (EMR) systems like Epic to maintain accurate patient charts and facilitate a smooth clinical workflow. Adept at managing daily operations, handling administrative responsibilities, screening patient calls and emails, calendar management, and handling confidential matters with discretion. Skilled in coordinating meetings, monitoring and managing in-basket messages, and patient correspondence to ensure accuracy and efficiency, as well as maintaining required files, records, and reports. Proficient in computer skills, including Microsoft Office Suite, Outlook, Epic EMR, and ensuring HIPAA compliance. Committed to optimizing workflow efficiency and enhancing patient and provider experiences.