Sharmalee Johnson
Sr Manager at T-Mobile
Based in Fort Lauderdale, United States
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Seniority
Manager
Department
General Business & Management
Location
Fort Lauderdale
Industry
Telecommunications
Company size
96K
Contact information
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s•••••••@t-mobile.com
Phone
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Background
About Sharmalee Johnson
About Sharmalee Johnson is a results driven Senior Executive with over 25 years of experience in managing Contact Center Operations from the ground up. Sharmalee is especially versed at moving the needle on results, through her proven innovate leadership, she has doubled Call Center revenues, managed ownership transitions and provided strategic leadership that ensured smooth transitions and continued operations even in an environment of change. Sharmalee’s cross-cultural background includes Senior Leadership roles in Contact Centers cross regions. Her stellar record of innovating and collaborating for results provides for not only a record of increasing profitability but also cultural change, ultimately providing environments where employees can thrive.
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