Sharman Bufkin
Team Lead at Blue Cross Blue Shield Of Michigan
Based in Detroit, United States
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Seniority
Manager
Department
Operations
Location
Detroit
Industry
Insurance
Company size
10K
Contact information
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s•••••••@bcbsm.com
Phone
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Background
About Sharman Bufkin
Experienced leader recognized for the ability to effectively develop and manage top tier talent that provides quality service and support for customers and clients in a variety of industries. Reduced employee turnover rate 15%. Increased employee engagement 10%. Successfully developed and implemented revenue protection tool, performance metrics exceeding service level expectations by 6% enhancing the customer experience.
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