Sharon Bitan
Head of Global Support and Deployment at Elbit Systems Israel
Based in Israel
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Seniority
Director
Department
Operations
Location
Israel
Industry
Defense and Space Manufacturing
Company size
7.5K
Contact information
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s•••••••@elbitsystems.com
Phone
5 credits+972 ••• •••• ••••
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Background
About Sharon Bitan
Head of Global Support and Deployment - Maintains customer satisfaction by providing problem-solving resources; building service infrastructure include recruiting and managing remote staff; Develop service procedures, policies and standards. 17 years’ experience of customer support and services, delivering service and managing some of the most strategic accounts. Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives Managing technical teams and provide technical support for customers including customer service, calls, upgrades and Installations; conducting training to customers and team members In the last 10 years I was supporting interception system (IP and telephony), Cyber and web intelligent systems
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