Sharon Costa

Background

About Sharon Costa

Personable, energetic performer with a positive customer service focus, whose strengths include cultural sensitivity and an ability to build a good rapport with a diverse workforce. • Excellent listener and communicator who effectively conveys information verbally and in writing. • Computer literate professional with extensive software proficiency in a wide variety of applications including, MS Office: Outlook, Excel, Access, PowerPoint and Publisher; Lotus Notes, GT & E, Amex Travel, eDocs, GFIS, GTAC, LMS (Learning Management System), and SAP • Strong analytical skills, with the ability to get results by utilizing a positive approach to problem solving. • Results driven achiever with excellent planning and organizational skills. • Resourceful team player who is able to build trusting relationships with customers, management and colleagues. • Highly motivated self-starter who takes initiative with minimal supervision and is committed to achieving excellence. • Enthusiastic, knowledge hungry learner eager to meet new challenges.