Sharon Day
Executive Director, Customer Experience at Edmonton Public Library
Based in Edmonton, Canada
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Seniority
Director
Department
Customer/Client Service
Location
Edmonton
Industry
Libraries
Company size
408
Contact information
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s•••••••@epl.ca
Phone
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Background
About Sharon Day
I am a dedicated leader and a passionate champion of equitable access to information, digital content, and Intellectual Freedom. Thriving on change and welcoming challenges, I tackle complex situations with enthusiasm, making logical decisions with a solution-focused mindset and innovative problem-solving. I am adept at seeing the big picture and its component parts. I am able to translate data into actionable recommendations that drive an excellent customer experience. With a reputation for leading high performing teams, I excel in the coaching, development, and support of continuous learning of staff. Those who work with me find me approachable, collaborative and fair. I am committed to volunteerism and advocacy pertaining to information and access, and find reward in collaborating with others to advocate for the equitable access of information and knowledge. I approach my work as I do all things - with dedication, discipline, and enthusiasm. Outside of work, I am a lover of animals, nature, food and fitness.
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