Sharon Prasad

Background

About Sharon Prasad

With 5+ years of experience across SaaS, AI, and cloud-based solutions, I specialize in creating user-centric products that drive business growth and innovation. What I Bring to the Table: Customer-First Mindset: I deeply understand user needs to design intuitive and impactful web, mobile, and enterprise solutions. Global Platform Building: Skilled in creating scalable, market-ready solutions that cater to diverse industries and geographies. Tech-Driven Strategy: Leveraging AI, data analytics, and agile methodologies, I align cross-functional teams to deliver value-driven results. Empowering Leadership: I inspire teams of all sizes, fostering a culture of innovation, learning, and collaboration to achieve extraordinary outcomes. Experience Product Manager | Imperium Software Technologies Led the development & launch of AI-powered chatbots & cloud applications, increasing customer engagement by 20% & boosting conversion rates by 25% Implemented the “Unified Customer Interface”, reducing call handling time & increasing agent productivity by 71% Conducted 100+ user interviews to optimize product workflows, improving efficiency by 20% Drove a data-backed product strategy, increasing user adoption by 10% through customer insights Managed an Agile Scrum team, achieving a 70% sprint completion rate and optimizing development cycles Business Analyst | Azul Arc Acted as a bridge between business & IT teams, translating market needs into actionable features Conducted requirement gathering with 25+ stakeholders, ensuring accurate and scalable solutions Developed a burn-down chart tracking 30 projects, boosting project efficiency by 22% Improved product quality by 20% by identifying & resolving 200+ defects in functional & UAT testing