Sharon Schwan
Program Director at Upmc Health Plan
Based in Pittsburgh, United States
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Seniority
Director
Department
General Business & Management
Location
Pittsburgh
Industry
Insurance
Company size
4.5K
Contact information
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s•••••••@upmc.edu
Phone
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Background
About Sharon Schwan
30 years of customer service and call center management. •Achieved Call Center of Excellence award. •Strong proficiencies in leadership and organization as well as special skills in various human resource and employee relations related areas including staffing and training. •Achieved year after year budgetary goals. •Excellent team QA results. •Experienced in rating agency and investor presentations. •Managed multiple teams at different sites with various functions. •Contributor to all aspects of performance management to ensure goals met in an effective and efficient manner
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