Sharon Sumner
Implementation Consultant at Infoxchange
Based in Carlton, Australia
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Seniority
Staff
Department
Information Technology
Location
Carlton
Industry
IT Services and IT Consulting
Company size
181
Contact information
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s•••••••@infoxchange.org
Phone
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Background
About Sharon Sumner
With over 10+ years at Infoxchange, my journey from IT Support Officer to Implementation Consultant has been marked by a commitment to excellence in technical support and effective team leadership. Specializing in requirements analysis, report writing, and software documentation, my role involves leveraging my IT diploma and management skills to deliver superior service and support. As a Support Team Lead, I guided a team of 8, fostering skill development and ensuring high-quality assistance for our online applications. We've excelled in database management and deploying soft skills to enhance user experience, underscoring my drive to empower teams and innovate in tech support services.
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