Shashank Dixit
Sr Risk Investigation Specialist L4 at Amazon
Based in India
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Seniority
Other
Department
Other
Location
India
Industry
Software Development
Company size
767K
Contact information
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s•••••••@amazon.com
Phone
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Background
About Shashank Dixit
As a Senior Risk Investigation Specialist at Amazon with over six years of experience, I specialize in fraud detection, AML, KYC, and operational efficiency. Leveraging Lean Six Sigma principles, our team successfully implemented a Kaizen project, enabling over $300K in annual savings and reducing contacts by 72K. Through quality audits, we decreased defect rates from 12% to 3% and designed turnaround strategies that improved cross-regional resolution speed. At Amazon, I collaborate with stakeholders to refine SOPs and embed jurisdictional compliance, ensuring seamless fraud controls and risk mitigation. By mentoring team members, we achieved a 20% improvement in AHT and a 15% boost in decision accuracy. Passionate about scalable, data-driven solutions, I work to enhance trust in global marketplaces while aligning compliance with operational excellence.
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