Shashank Mathur

Background

About Shashank Mathur

Strategic Healthcare Operations Leader | P&L Management | Process Optimization | Patient Experience Enhancement With over 17 years of leadership in healthcare operations, I bring a proven track record of transforming hospital workflows, driving revenue growth, and enhancing patient care across multi-unit healthcare facilities. I specialize in implementing innovative strategies to improve operational efficiency, resulting in significant achievements like reducing OPD waiting times by 20%, increasing conversions by 20%, and boosting pharmacy sales by 12% within a short span. My expertise extends to P&L management, Lean Six Sigma process improvement, CAPEX/OPEX budgeting, and stakeholder engagement. Previously, I led initiatives that reduced operational costs by 10% and increased OPD footfall by 15%. My leadership consistently drives high patient satisfaction (NPS > 80%) and enhances overall operational performance. Key strengths include: Strategic Planning & Execution Team Development & Leadership Revenue Optimization & Cost Control Patient-Centric Process Design Change Management & Innovation I am passionate about fostering collaborative environments, mentoring teams, and aligning operational excellence with long-term organizational growth.