Shashank Walia
Information Security Manager Business Continuity IT Disaster Recovery Asset Management at Amdocs
Based in Noida, India
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Seniority
Manager
Department
Other
Location
Noida
Industry
Software Development
Company size
35K
Contact information
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s•••••••@amdocs.com
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Background
About Shashank Walia
Holds USA Visa** To Manage and facilitate IT Disaster Recovery and Business Continuity Programs Along with Scrum Process in ITSM team in order lead the operation side like Resource management, People Management, Process Excellence, Client Engagement and Service Transition. At Technical Side : Setting up the IT Asset Management for Organisation. Leading the support team and setting up processes for CI’s validation from different sources, capturing the flow and setting up the rules of workflow definition. Engaging different team for incident/change/problem with ITIL practices. Planning Disaster recovery activities. Some of my skill sets and part of my Job includes: 1) People Management 2) IT Asset & Configuration Management 3) IT Service Management 4) Incident and Problem Management 5) Change Management 6) Scrum Master Certified 7) ITIL Certified 8) Auditing 9) Tool Implementation 10) Setting processes for Delivery 11) Requirement gathering 12) Client Engagement 13) Disaster Recovery 14) Business Continuity Planning
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