Shaun Reiland
IT Support Specialist Ii at Icbd Holdings
Based in Worcester, United States
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Seniority
Staff
Department
Information Technology
Location
Worcester
Industry
Hospitals and Health Care
Company size
73
Contact information
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s•••••••@icbdholdings.com
Phone
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Background
About Shaun Reiland
Throughout my career, I have supported major organizations like Marriott International, Beacon Communities, BayStateIT, Marsh & McLennan Companies, and Experian, specializing in Windows system administration, IT infrastructure optimization, and security best practices. I thrive in fast paced, mission critical environments, where I can leverage my expertise in server management, automation, and technical problem solving to enhance IT operations and end user experiences.Key strengths include:Windows Server and Active Directory administration, including DNS, DHCP, Group Policy, and authentication management.IT security implementation, including EDR deployment, endpoint protection, and compliance enforcement.Process automation and efficiency improvements using PowerShell, Python, Bash, and cloud-based tools.Technical documentation and knowledge sharing, ensuring IT teams and end users have clear, accessible resources.Strong troubleshooting and escalation management, resolving complex infrastructure and network issues efficiently.I believe in proactive problem solving and continuous learning, always striving to enhance IT systems, security, and workflows. As I seek my next opportunity, I am eager to bring my expertise in Windows system administration, cloud solutions, and IT process optimization to a new challenge, helping organizations improve efficiency, security, and overall IT performance.
Decision-makers
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Michael Holzum
Vice President of Corporate Operations · Operations
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Chief People Officer · Human Resources
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Luis Trujillo Mendoza
Executive Protection Team Lead · Public Administration & Safety
- SAStaff
Sharon Alfandary
In-house Counsel - Associate Attorney · Legal
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Yevette Jaszczak
Aba Centers of America · Healthcare & Human Services
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