Shawn Burchfield
Director, Customer Success and Implementation at Nmi
Based in Chicago, United States
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Seniority
Director
Department
Customer/Client Service
Location
Chicago
Industry
Financial Services
Company size
831
Contact information
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s•••••••@nmi.com
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Background
About Shawn Burchfield
I’m a seasoned executive with over 20 years leading Solutions Consulting, Pre-Sales, and Professional Services teams in SaaS and fintech. I help companies win more, move faster, and grow by connecting complex solutions to real business outcomes that matter to CxO decision makers.I’ve led teams across the US, EMEA, and APAC, building high-performing organizations grounded in value-based selling, go-to-market strategy, and process optimization. Along the way, I’ve navigated IPO and private equity-backed growth, driven measurable results, and built scalable models that keep momentum in competitive markets.I’m known for rolling up my sleeves, solving tough problems, and building teams that consistently deliver. Whether it’s creating a sales playbook that accelerates deals, aligning cross-functional teams to remove friction, or fostering a culture where talent thrives, I focus on execution that drives impact.
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