Shawn Ray

Background

About Shawn Ray

Facilities Services: Highly motivated customer service professional and adaptable building maintenance technician with working knowledge in commercial and residential environments including but not limited to minor electric, plumbing, HVAC, carpentry and use of hand and power tools. Experience in the development and implementation of preventative maintenance schedules to reduce company costs for services and improving quality of relationship management with strong interpersonal, communication and time management skills. Proficiency in equipment calibration, device testing and repairs, blueprint interpretation, project management and reporting analysis. My goal is to provide the best possible experience to guarantee customer satisfaction by using critical thinking skills, being safety conscious, complying with regulatory standards and making ethical decisions. Sales and Customer Service: Highly motivated professional with over 5 years of experience in the development and implementation of marketing products and services and improving quality of customer relationship management. Skilled in product analysis and implementation of marketing campaigns and reporting analysis, specifically working with consumer groups to develop marketing plans, conduct research analysis, and improve quality of customer service. Duties included interpretation of consumer responses to properly market company products to consumers, analysis of sales patterns to ensure profitability and best ethical business practices and professional communication. I am passionate about serving others and building long lasting relationships with clients. It is my goal to allocate the best quality products and/or services to meet client needs in a timely and professional manner. I expect nothing less than to provide the best possible experience to guarantee customer satisfaction.