Shawn Simon

Background

About Shawn Simon

BUSINESS MANAGEMENT LEADER• Nearly two decades of experience driving business growth, profitability, and client services for SMB to Fortune 500 organizations in diverse verticals.• Extensive logistical leadership experience with IT relocation in the areas of planning, client required site services, insurances, logistics, and secure transportation.• Skilled at identifying and leveraging opportunities for market expansion and differentiation. Created and developed onsite mobile operation from ground up to enable new LOB while expanding service to client base. • Built and lead highly skilled, customer-focused team dedicated to project excellence. Established culture of continuous improvement to provide tried & tested seamless delivery processes.• Specialized in asset recovery and relocation services in the areas of financial and fraud investigations, intellectual property litigation, reorganization & bankruptcy, buyouts, and takeovers for corporate clients.EXPERIENCE • Deliver strategic and operational oversight to data relocation/retirement service and market presence in the U.S. states and Canada.• Drive planning, logistics, and delivery of secure server & data center relocations, IT assessments, onsite secure mobile data & hard drive destruction, and end-of-life green recycling services.• Partner with client leaders and technical staff to assess complex IT equipment and data needs, designing solutions that mitigate risk and overcome logistical challenges while minimizing operational downtime.• Serve as Senior Project Manager, directing bidding through RFP response, proposal presentations, contract negotiation, and delivery to scope. • Direct key client relationships as principal liaison collaborating across multiple levels and functions. Ensure client satisfaction and optimize experience through direct interface and post-delivery service surveys.• Oversee operations, team performance, and project assignments. Drive projects from strategy to post-delivery review to enhance client service, process efficiency, and team satisfaction.• Lead development through digital and traditional client communications and marketing, focusing intensely on audience needs and user experience. Manage website content, structure, and layout.• Nurture working culture that emphasizes communication, feedback, and development. Engage with employees to build personal investment in role and continuously improve team experience. • Hold full oversight of P&L, cost control, operational efficiency, project success and client satisfaction