Shawna Knickerbocker
Director Customer Experience at Universal Companies
Based in Abingdon, United States
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Seniority
Director
Department
Customer/Client Service
Location
Abingdon
Industry
Wholesale
Company size
199
Contact information
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s•••••••@universalcompanies.com
Phone
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Background
About Shawna Knickerbocker
I love to talk, meet new people, and bring clarity to things, which is why I have a passion for sales, customer service, operations, and training. My mom loves to tell the story of when I was two and my mamaw knitted a sweater for me. When my mom handed it to me, I wanted to wear it immediately, but it was July. She looked at me and said,"Shawna, it has to get cold first." My toddler brain went into logical mode, so I ran to the refrigerator and put my sweater in so it could get cold. That logical side, along with my extroverted love-everyone side, has helped me succeed in 15+ years of service to Universal Companies
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