Shayla Smith

Background

About Shayla Smith

With over 10 years of experience in management, marketing, business development, and sales, I am a passionate and results-oriented professional who enjoys connecting with potential clients and creating new business opportunities. As a Business Development Representative at CallTower, I leverage my skills and knowledge to generate quality leads and appointments for the company's unified communications and contact center solutions. My role involves researching and reaching out to prospects via social media, email, and phone, using tools such as LinkedIn Sales Navigator and ZoomInfo to expand my territory and network. I also collaborate with Account Executives and Marketing to develop and execute effective outbound strategies and campaigns, aligning our efforts to maximize outreach and conversions. Additionally, I use Salesforce to track and update data, providing valuable insights to support informed decision-making. I am committed to delivering excellence and value to the organization and the customers, and I constantly seek new ways to improve our sales processes and outcomes.